Privacy Policy
Last updated: 19 October 2026
ColoringCoco offers coloring pages, online coloring activities, and free and paid printable activity packs. This Privacy Policy explains how we handle personal information when you visit our website, purchase a product, or contact us.
ColoringCoco is operated by ColoringCoco, India. For privacy questions or requests, email contact@coloringcoco.com.
1. Information We Collect
Free Content
You do not need to create an account or log in to access our publicly available free coloring pages and downloads.
Browsing without an account does not necessarily mean that no technical information is processed. Our website and service providers may receive information such as your IP address, browser type, device information, and the pages you request when delivering and protecting the website.
Purchases
When you purchase a printable pack, we collect information needed to process and support your order, including:
- Your name and email address
- The products you purchase
- Your order reference, purchase date, amount, and payment status
- Any additional billing information required by the checkout provider
Please use an adult purchaser’s details rather than a child’s name or email address.
Messages and Support Requests
When you email us, we receive your email address and any information you include, such as your name, order reference, or description of a download issue.
Please do not send passwords, full payment card details, or unnecessary personal information.
2. How We Use Your Information
We use personal information to:
- Process purchases and provide access to purchased files
- Send order confirmations and information about your purchase
- Help with downloads, order questions, and support requests
- Maintain transaction records and meet applicable obligations
- Protect the website and investigate suspected misuse or fraudulent transactions
Where consent is required, we will request it for the relevant purpose. Purchasing a product does not, by itself, subscribe you to promotional emails.
3. Payments
We use Razorpay to process payments. When you buy a product, Razorpay handles the payment information needed to complete your purchase.
We receive order and transaction details, such as the payment reference and payment status, to confirm your purchase and help with payment-related questions.
For information about how Razorpay handles your data, read the Razorpay Privacy Policy.
4. Cookies and Website Services
Our website uses cookies for essential functions, such as maintaining sessions and helping the website work properly. Payment services may also use cookies or similar technologies during checkout.
You can manage or block cookies through your browser settings. Blocking essential cookies may affect some website features.
You do not need to create an account or log in to access our publicly available free coloring pages and downloads.
5. Sharing Information
We share information with service providers when needed to operate ColoringCoco and support your purchases. These may include:
- Razorpay, to process payments
- Website hosting and storage providers, to run the website and store files
- Email providers, to deliver order messages and respond to support requests
We may also share information when required by law or when necessary to investigate fraud or protect the website.
6. How Long We Keep Information
We retain information for the time needed to provide our services, support purchases, and meet applicable record-keeping obligations.
- Order and billing records: [retention period and reason]
- Customer support messages: [retention period]
- Technical and security logs: [retention period]
Some records may need to be retained after a deletion request where applicable law requires it.
7. Children’s Privacy
Our activities are designed for children to enjoy, but purchases and customer communications should be handled by a parent, caregiver, teacher, or other adult.
We do not ask children to submit their personal information to use our publicly available free activities.
If you believe a child has provided personal information to us, contact contact@coloringcoco.com so we can investigate and take appropriate action.
8. Your Privacy Choices and Requests
Depending on the laws applicable to you, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent where processing relies on consent.
Send requests to contact@coloringcoco.com. We may need to verify your identity before acting on a request. We will explain any applicable limitations, including records we are required to retain.
You may also have the right to raise a complaint with the relevant data protection authority.
9. Information Security and International Processing
No online service can guarantee complete security. Please avoid sending sensitive information through ordinary email.
[Describe the security measures actually in place, the countries where relevant providers process information, and any safeguards required for international transfers.]
10. Changes to This Policy
We may update this policy when our services or information-handling practices change. The latest version will appear on this page with an updated date. Where required, we will provide additional notice or request consent.
11. Contact Us
For privacy questions, concerns, or requests:
ColoringCoco
Email: contact@coloringcoco.com
Operator: [owner or legal business name]
Business address: [applicable business contact address]